When you search for a business on Google Maps or in local search, the first thing...

Word-of-mouth has always driven success for home service providers, but today, it happens online. Reviews now...

Your reputation on Facebook isn’t just about your profile picture or the number of likes you...

People often form opinions about a business long before they speak to a representative or make...

The way customers discover businesses online is changing. Instead of scrolling through dozens of reviews, they...

The way customers discover local businesses has changed forever. A strong storefront and friendly service are...

Ever notice how one simple question on Facebook—“Does anyone know a good dentist?”—can spark a flood...

Online reviews are one of the most powerful tools influencing customer decisions today. In the quest...

On August 14, 2024, the Federal Trade Commission (FTC) enacted a major regulatory update that formally...

Choosing a new doctor can be an overwhelming experience for many patients. When it comes to...