Restaurants, Wineries, & Cafes
As former restaurant managers ourselves, we know time is a limited resource in the restaurant industry, especially time for administrative tasks. We’ve talked to countless restaurant managers who tell us the only time they have to respond to reviews and handle other computer-based tasks is after the restaurant has closed, sometimes at one o’clock in the morning. And who wants to dive into Google, Yelp or OpenTable reviews that late in the day?
My Review Concierge saves restaurant managers and owners countless hours each month. At the same time, the tools embedded within our review management software position you to elevate your review performance, positioning your restaurant to capture more market share. How?
We Help Increase Your Review Frequency:
One of the key features of My Review Concierge is its ability to boost your review frequency. We give you digital tools and other resources to encourage more reviews from your customers. Reviews drive SEO and better optimization results in exposure to new guests.
1. Elevate Your Review Score
More reviews provide you the ability to absorb the occasional low-rated review. Our dashboard also provides surveys that can be sent prior to encouraging the review.
2. Engage with Your Customers
Show the thousands of potential customers reading your reviews each month that your leadership team actively engages with those who take the time to share a review. Having responded to over 1 million reviews with unique, engaging, on-brand responses, our Gold and Platinum service plans provide your restaurant with an abundant menu of well-crafted management responses that can be stored in the dashboard and used as templates. My Review Concierge also has an AI integration that can be used to generate responses to specific reviews.
Between alerts to when reviews have been received, templated responses and AI generated replies, we can save your leadership team the time and stress so often associated with keeping up with reviews.