At My Review Concierge, we believe that every question matters. Whether you have questions about reputation management best practices and strategy, how to respond to a review, review disputes, or how our review management platform works, we’re here to provide answers. You’ll find some of the most common questions answered below, but we want to make sure we address your specific concerns, too.
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Real Answers to Your Questions
Looking for expert tips on enhancing your online presence? Watch our Expert videos for actionable strategies to boost your online reviews and improve your reputation. These videos are designed to provide clear, concise answers to help you get the most out of our platform.
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Struggling with low review scores at your dealership?
Boost your numbers by increasing review volume, ensuring exceptional customer experiences, and building a team culture that prioritizes service. More positive reviews create a stronger, more accurate reputation!
What is the “favorite review” feature on TripAdvisor, and how can I use it for my restaurant?
The “favorite review” feature is available with TripAdvisor’s premium subscription for restaurants. You can manage it under the Reviews tab in your Management Center, where you’ll find the Favorite Reviews option.
I keep hearing about local listings. What do they mean?
Local listings are the details about your business—like address, phone number, and hours—on platforms like Google, Yelp, and Bing. Keeping them accurate ensures customers can find you easily!
Our restaurant opened eight months ago, but we only have a few reviews. Should we be aiming for more?
Absolutely! More reviews boost your visibility in local searches. Try QR codes on receipts, follow-up texts, or friendly verbal reminders to encourage guests. A steady flow of reviews can help bring in more diners!
How can a dental practice with multiple locations earn more reviews?
Make it easy and natural—use treatment room screens, add a QR code to dental swag, and have your team casually invite patients at checkout or in follow-up calls. A little nudge can bring in big results!
Is Repeating Review Responses a Bad Thing?
Repeating review responses isn’t a bad thing—just make them feel fresh by adding unique touches, like highlighting promotions or new features. Most reviews from weeks ago won’t be seen by many, so keep up the great work!
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Submit your own question using the form above, and we might feature it in a Expert video! If you’d like immediate assistance, feel free to contact us—we’re here to help!